“So, I have this concept which I call ‘Listening to Ignite’, which is, you’re listening for things that can really light up the other person. So, it’s about what your curiosity clicks into. And (so) can you ask a question that allows them a launchpad to show the best of their skill, their experience, their expertise, their background? And I think in that occasion, when you’re thinking of those questions, when you’re thinking of something you remember, not being present with that person is almost the more generous act.” That is Max Dickins, an improv artist who helps leaders and …